Our Lending Partners

Capital India Finance Limited

Interest Rate*: 10%-25%

Email Id: grievance@capitalindia.com

Contact No.: +91-11-4954 6000

Capital India Home Loans Limited

Interest Rate*: 10%-25%

Email Id: service@capitalindia.com

Contact No.: +91-22-4503 6078

Aditya Birla Finance Limited

Interest Rate*: 10%-25%

Email Id: care.finance@adityabirlacapital.com

Contact No.: +91-11-4954 6000

Axis Finance Limited

Interest Rate*: 10%-15%

Email Id: grievance@axisfinance.in

Contact No.: 1800 419 0094

Fullerton India Credit Company Limited

Interest Rate*: 10%-25%

Email Id: namaste@fullertonindia.com

Contact No.: 1800 103 6001

*Note: Interest rates offered as mentioned in the table is based on the different loan products of Credenc which may vary on case to case basis.

Recovery Practices for Our Lenders
Tele calling by In-house team of Credenc, followed by field visits from Internal teams (as required)


Credenc offers 3 different products which covers the entire spectrum of education lending. The details of which are mentioned below:

S. No. Loan Product Detail Tenure (in months)
1. Short Tenure Loan Short Tenure Loans for K12, Test preparation, upskilling & Ed-Tech courses 3-60
2. Domestic Education Loan Loans for students pursuing higher education in India 36-120
3. Overseas Education Loan Loans for students going abroad for higher education 36-180


For any customer grievances, we have appointed a Nodal Grievance Redressal Officer as mentioned below:


Name: Ms. Pooja Soni

Email ID: care@credenc.com

Phone No.: 1800 121 0057



In case your grievances are not resolved within 30 days from the date of complaint, then you may raise your complaint at the Sachet Portal https://sachet.rbi.org.in/.